When you make a purchase with us, you can enjoy free nationwide shipping and white glove delivery is an option in Texas with every order. Our team of professionals will handle every aspect of delivery, including transportation, handling, and setup of your items in your home. We'll even reach out to schedule a delivery time that works best for you, so you don't have to worry about coordinating the delivery yourself.
If for any reason you need to return or exchange an item, just let us know and we'll make the process easy for you. Our friendly customer service team is always here to help, and we want you to feel completely comfortable and confident with your purchase. We want you to feel reassured that we are here to support you and make your shopping experience as positive as possible. At We Live Cozy, customer satisfaction is our top priority, and we are committed to providing the best shopping experience possible.
We estimate the delivery time for our products to be within 0 to 45 days, depending on the destination and shipping method chosen. However, please note that these are estimated times and actual delivery times may vary due to factors beyond our control, such as weather conditions, and shipping carrier delays.
It is important to note that orders can be cancelled within 24 hours without penalty. If an order is cancelled after 24 hours, a 25% restocking fee will be charged. If the item has already been shipped, a 25% restocking fee will be charged, in addition to the cost of shipping. These policies help to protect both the company and the customer, and ensure that any issues can be resolved smoothly.
Before submitting an order, be sure to review and double-check your shipping, contact, billing, and payment information for accuracy. This helps to protect your personal and financial information and ensures that your order can be processed smoothly. Thank you for choosing We Live Cozy for your home decor needs. We hope you have a comforting and enjoyable shopping experience with us.
Do you have any questions? Contact Us